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Job Details

Patient Services Coordinator PRN As Needed

Company name
Childrens National Med Center

Location
Washington, DC, United States

Employment Type
Full-Time

Industry
Food Services, Administrative, Healthcare

Posted on
Mar 18, 2023

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Profile

Patient Services Coordinator (PRN | As Needed)','230000R6','!*!The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays . Will perform quality control audits of meal service as assigned. Will respond to patient and nursing issues as appropriate. Will perform the duties of any patient service position as needed and assist with directing department functions as needed. May assist in call center as needed.','!*!Minimum EducationHigh School Diploma or GED (Required)A.A. Post High School certification or AA degree (Preferred)Minimum Work Experience3 years Related healthcare food service experience with knowledge of diets and infant formula (Required)Required Skills/KnowledgeBasic calculations (addition, subtraction, division, multiplication. Ability to lift/push weights up to 50 pounds.Ability to translate written instructions and numeric formula into special diet products and / or infant formula.Ability to comprehend verbal and written instructions with minimal explanation.Ability to perform basic information technology data entry and print functions.Ability to independently solve problem and communicate solution or action to team members.Able to perform duties independently with minimal supervisionFunctional AccountabilitiesAccountability and Job KnowledgeAble to perform the duties of all Patient Service department positions in accordance with the specification of each job description. Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system. Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals. Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department. Maintain temperature, cost and portion control of all products. Perform safety checks in accordance with diet order and tray accuracy. CommunicationCommunicate pertinent department, employee, and food information to Supervisor/Manager or Director. First responder for patient issues. Operate the wireless communication system between the Patient Hospitality associates and the department. Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance. Complete and document quality control indicators. Safety and SanitationComply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies.ProfessionalismAdhere to all policies and procedures of the department and institution. Maintain a professional image by adhering to department uniform guidelines. Regularly adhere to department work schedules Organizational AccountabilitiesOrganizational Accountabilities (Staff)Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are metTeamwork/Communication Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsPerformance Improvement/Problem-solving Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management/Financial Responsibility Use resources efficientlySearch for less costly ways of doing thingsSafety Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance','District of Columbia-WASHINGTON','','111 Michigan Avenue','','Washington','20010','Dietary','Patient Services','O - PRN','R (Regular)','O - PRN','Variable','Variable','Variable','Variable','Mar 18, 2023','Patient Services Coordinator (PRN | As Needed)

Company info

Childrens National Med Center
Website : http://www.cnmc.org

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