It's an exciting time at Best Buy Mobile! As a Best Buy Mobile Sales Consultant, you will be responsible for delivering the excellent level of customer service that has become synonymous with the Best Buy brand. Working as part of a vibrant team, you will sell a broad range of mobile products and services using a proven structured approach. You will be supported with an intensive orientation and ongoing training program to help you achieve great results in this fast paced retail environment. We are looking for outstanding people with a passion for mobile technology and a natural affinity for sales. An ability to understand customer needs, recommend the right solution and identify cross selling opportunities are key requirements of the role. Our team members must possess a curiosity and eagerness to solve the customer's needs while at the same time develop and foster long-term, trusting relationships with our customers. Key Responsibilities: - Provide personalized service and exceptional level of expertise for customers- Handle all aspects of the sale including: completing customer contracts and warranties and receiving customer payments, cash and credit card/check transactions- Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans, and service features Basic Qualifications: - HS Diploma/Equivalent- 6 months of retail sales experience and a proven ability to recommend and close the sale- 6 months of customer service experience Preferred Qualifications: - Experience selling mobile products.
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