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Assistant Manager

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Miami, FL
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Location: North Miami Bch, FL (233 Northeast 167 Street)
Location Details
**MEMBERS ONLY**SIGN UP NOW***. Corporation
233 Northeast 167 Street
North Miami Bch
See all jobs at this location
Job Description
Reports To (Title):
General Manager
Position Summary:
Overall Responsibility:
The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on the Customer Promise through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, customer service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager or Senior Assistant Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant.
This position operates under the direct management of the General Manager and helps lead the restaurant team.
Key Interactions:
This position interacts with restaurant crew members, the General Manager, outside vendors, members of the field operations team, and customers.
Essential Functions and Duties:
Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines
Motivates and directs team members and Shift Coordinators to exceed customer expectations with food and friendly service in clean surroundings
Supervises and trains team members and Shift Coordinators on team stations, BKC products, processes and policies
Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
Assists RGM in enforcing compliance with government regulations, BKC Market Policy, employment law, food safety, BKC National Security Policy, operations and BKC policies and procedures relating to all restaurant activities across shifts
Assists restaurant management team by recruiting, selecting, hiring and retaining effective team talent
High School Diploma or GED required, some college preferred
3 years experience working in the quick service restaurant industry as a crew member or assistant manager
Completion of all BKC certification programs
Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
Demonstrates leadership skills within a **MEMBERS ONLY**SIGN UP NOW***. restaurant or equivalent environment
Demonstrates formal understanding of the quick service industry and the core customer
Recognizes and solves routine problems
Depends on others for instruction, guidance and direction
Develops knowledge and skills in basic tasks, practices and procedures within own area
Interprets the needs of the customer and directs self or others to meet them
Is aware of business issues; sets day-to-day direction for employees on a shift under the guidance of the General Manager
Works to resolve issues that may arise in the restaurants
Manages performance of crew members through coaching and on going assignments
Learns team effectiveness skills; works with others to achieve team goals
Responds to customer needs; seeks guidance on issues outside own area
Potential Career Path:
Assistant Manager at higher volume location
Senior Assistant Manager

Company info

Burger King
Phone : 305-652-9098
Website :